Mind Your Manners

Explaining the importance of ‘good etiquette’ for success in career

Success in any industry or business relies on relationships, whether with co-workers, clients, partners, suppliers or investors. And, long term business relationships are built when you're well-mannered and considerate in dealing with others, when you know both, the technical side of the business and how to conduct yourself in the company of others.

Remember, first impressions create lasting memories, it is best to hone your business and social etiquette skills and not leave your actions for interpretation.

Top executives consider business and social etiquette as a critically important prerequisite to succeed in the business world.

In my corporate career spanning over 15 years, I have seen people land in embarrassing situations where lack of understanding of business and social etiquette has proven expensive both for the individual and the company they work with. I have come across people who believe that networking or a business meeting or a social gathering is all about presenting themselves in the best attire. They forget they are also under an obligation to establish an acquaintance and help two people initiate a conversation while being tactful and diplomatic in communicating.

I ensure that my clients master in ‘the art of good etiquette’ which comprises greater degree of presentation skills, positive body language, and effective verbal and non verbal communication skills. I also conduct dedicated training on business etiquette, social etiquette, dining etiquette and overall personality development.

My clients convey greater professionalism and come across as a refined, confident and competent individual. They exactly know how to conduct themselves in business meetings, office parties and social interactions. They know the protocol of exchanging business cards and shaking hands, engaging with businesswomen in the gender-neutral world, respecting people’s privacy and knowing the acceptable norms of physical contact between professionals.